FAQ

 

 

 

1. What is the product made of?

 

The ScrubEase9X is made from high-quality, durable materials, including a sturdy ABS plastic body and premium nylon bristles, ensuring long-lasting performance and effective cleaning.

 

2. How long does shipping take?

 

Shipping times depend on your location:

• Standard shipping: 7–14 business days.

• You’ll receive tracking information once your order is shipped.

 

3. Do you ship internationally?

 

Yes, we offer worldwide shipping. Please note that international customers are responsible for any customs duties or taxes.

 

4. How do I track my order?

 

Once your order is shipped, you’ll receive an email with your tracking number and a link to track your package.

 

5. Can I return or exchange my order?

 

Yes, we accept returns and exchanges within [14] days of delivery, provided the item is unused and in its original packaging. Please see our Return Policy for more details.

 

 

6. Is the brush head replaceable?

 

Yes, the ScrubEase9X comes with interchangeable brush heads that can be easily replaced for different cleaning tasks and long-term use.

 

7. How do I clean the device?

 

The ScrubEase9X can be wiped down with a damp cloth after use. The detachable brush heads can be rinsed under running water or soaked in mild soap and water for a deeper clean.

 

8. What payment methods do you accept?

 

We accept [list payment methods, e.g., PayPal, credit/debit cards, etc.].

 

9. Can I cancel my order?

 

You can cancel your order within 24 hours of purchase by contacting us at[email protected] ]. After this period, cancellations may not be possible if the order has already been processed.

 

10. How do I become an affiliate?

 

We offer an affiliate program with a 40% monthly commission for promoting our product. To join, please contact us at [[email protected]].

 

11. What if my item arrives damaged?

 

If your item is damaged during shipping, please contact us at [[email protected]] within 7 days of receiving the product. We’ll work to resolve the issue quickly.

 

12. How do I contact customer service?

 

You can reach us at [[email protected]] or through our contact form.